All staff clearly on the ball.
All staff clearly on the ball.
All very efficient
they provided her with a car, were on time, gave good service and cleaned the car afterwards
I was disappointed with the service I received when I took my Mini for it's MOT recently.
There was a little confusion as to how long you would need the car for for the mini service. I thought I could just wait - the letter you sent to me indicated this but in actual fact you needed the car for longer.
Coz it was bleeding obviously good.
Not only was the car serviced, but it was valeted for me.
Barons are great! Always receive great service
Found fault identified by my warning light and replaced light unit, expensive but necessary. Garage could not fit me in before I went on a road trip holiday for 5 days which was not ideal.
Please see above.
Barons greet you with extreme politeness and exude confidence, the work is carried out on time and the car is returned perfectly clean along with a video of the work, who could ask for more.
Good mechanical job, but no service book stamped and wrong dates set on computer.
Barons Hindhead is an excellent company - the staff are always incredibly helpful, friendly and efficient, and I would not hesitate to recommend the very high level of service they give at all times.
I have always been happy with the service I have received.
The staff paid attention to my problem
Technician Leigh was very thorough
The team I met on the day managed my service well.
Repair completed on time.
The car was handed over 2 weeks later than the estimated delivery date and was not finished (see below). The communication was also not great with very vague and infrequent updates. A works 210 was ordered but the kit was delayed & still unfitted
Very helpful. Clear about what was being done and my options.
Helpful staff, car delivered on time
Your staff made it so easy
Answered all my questions and staff were very helpful
No complaints, easy and relaxed buying experience
All staff very helpful and friendly.
Needed to return for part
So helpful and beyond perfect
Laura was great and always looks after me very well!
Pleasant friendly staff eager to help
The people in the service department are very polite and knowledgeable. The queues are a bit long
No problems encountered
Helpful, pleasant and couldn't do enough for their customers.
Sometimes I got a bit confused with some of the terminology, so returned to the showroom for clarification. He's smitten.
helpful responsive staff
Attention to detail and got help (with a smile) with syncing my mobile
The staff at Barons are excellent in customer service. Particularly Laura and Ian.
Courteous, efficient. However, on arrival they asked whether I wanted the 3 year brake fluid change done at the same time as the end of warranty check and MOT. Had this been mentioned at the time of booking I would have made time to have had it done
Courteous professional and aware at all time
Would've been top answer if car hadn't been delayed
Chris was helpful and polite throughout