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Customer Reviews.

sales

3

The amount of highly repetitive paperwork to sign was ridiculous! On plus side the haggling over price/trade in value wasn't tortuous. When I went to collect car I was disappointed that more time wasn't given more time to learn how everything works.

10 November 2017

service

3

Feel the vehicle inspection is a way of raising additional revenue rather than for the owners benefit. It should be done at service time and any remedial action taken at then.

08 November 2017

service

5

All done efficiently and promptly

08 November 2017

service

3.5

Although my car had been cleaned the boot hadn't been hoovered & the paintwork was still dirty in places, much to the amusement of my husband who goes to Land Rover & is always impressed with the clean his car gets.

08 November 2017

service

5

excellent service

08 November 2017

service

5

Loads of BMW and Mini cars to browse, service done quickly and efficiently.

07 November 2017

service

4

The service was completed in the estimated time and the car returned cleaned.

02 November 2017

sales

4.5

All good apart from one slightly damaged seat

30 October 2017

service

5

All queries were answered and only jobs carried that needed attention.

30 October 2017

service

4

At Barons in Hindhead . Very pleasant and efficient staff. Kept me informed about my mini.

26 October 2017

service

4

Quick, easy service

24 October 2017

sales

4

There was an unforeseen delay with the delivery of my new car but the mini centre were very helpful and gave me a courtesy car until my new car arrived.

24 October 2017

sales

5

everything went smoothly from start to finish

21 October 2017

service

2

Within 24 hours of the Service the undertray of the mini had fallen down and made the car impossible to drive safely. The undertray car was inspected by the Service and a hole discovered but clearly was not made safe.

16 October 2017

sales

5

James at Mini Handheld was very patient with our decision making and helpful.

11 October 2017

service

4

Work was done efficiently, even though the work over-ran into 2 days, because the work was not started early enough.

10 October 2017

service

5

Everything was very easy, they were patient and listened to all my wants and needs. I have now got the best MINI on the road!

10 October 2017

service

5

fine

03 October 2017

sales

5

Friendly staff, courteous, kept me completely informed throughput the purchase

03 October 2017

service

4

Son told me to!

03 October 2017

sales

4

I was only involved at the handover of the car - the Mini was a gift from my husband - and the salesman he dealt with was very efficient and helpful.

02 October 2017

sales

5

Everybody there was very helpful.

02 October 2017

service

5

Car was brought in at short notice and dealt with very quickly.

01 October 2017

service

5

They always seem to go above and beyond the normal standard.

28 September 2017

sales

5

Very friendly informed advice.No pressure. Very helpful sales team.Very polite and efficient at all times.

26 September 2017

service

5

Cimpleted service in timescale agreed

24 September 2017

sales

5

This is my third new mini so I think that speaks for itself.

24 September 2017

service

5

They arranged a courtesy car, kept me informed and fixed both faults. What more could I want?

24 September 2017

service

5

No problems

22 September 2017

sales

4

Little disappointed that i had ordered side scuttles only a day after i purchased the car and when i picked it up 6 wks later they hadnt been ordered. Was told they would be fitted.

20 September 2017

service

5

Barons are well mannered and always treat you with respect.

19 September 2017

sales

5

I was always kept informed of how my purchase was progressing and felt that no request was ever seen as too difficult to fulfill. Chris made sure I understood all the paperwork, picked me up to collect my car - nothing was ever too much for him.

16 September 2017

service

4

All staff clearly on the ball.

14 September 2017

service

5

All very efficient

14 September 2017

service

5

As above

14 September 2017

service

5

they provided her with a car, were on time, gave good service and cleaned the car afterwards

11 September 2017

service

2

I was disappointed with the service I received when I took my Mini for it's MOT recently.

09 September 2017

service

3

There was a little confusion as to how long you would need the car for for the mini service. I thought I could just wait - the letter you sent to me indicated this but in actual fact you needed the car for longer.

07 September 2017

service

5

Efficient

06 September 2017

service

5

Coz it was bleeding obviously good.

03 September 2017

service

5

Great staff

01 September 2017

service

5

Not only was the car serviced, but it was valeted for me.